E-Invoicing for business customers

Flexibility through ZUGFeRD and X-invoice

The ZUGFeRD format combines a human-readable PDF/A3 with an XML file so that invoices can be processed both manually and automatically. Customers receive the familiar layout, even if XML processing is not yet possible. The X-invoice, an XML-based format, enables fully automated processing and complies with EU Directive 2014/55/EU. GLS offers both formats on request. 

General information on e-invoicing:

With an e-invoice, invoice information can be sent electronically:

• transmitted

• Received automatically

• processed automatically

• be sent for payment. This enables end-to-end digital processing of invoices from creation to payment.
  
  
• Invoice content is presented in a structured, machine-readable data record (unlike a paper invoice or PDF file). In Germany, there are two standard formats for e-invoices (standard EN-16931).
  
  

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In which format will GLS create its B2B invoices?

GLS will use the ZUGFeRD 2.2 format as the standard for e-invoices.

Does GLS also offer the option of receiving X-invoices?

Yes, please get in touch with your GLS contact person if required.

Does the layout of the PDF of the ZUGFeRD e-invoice differ from the previous invoices?

No, the layout of the PDF remains identical to the current layout in the ZUGFeRD e-invoice.

How are electronic invoices transmitted?

E-invoices are sent to you electronically in the usual ways, i.e. by e-mail or by making them available in our customer portal or on an SFTP server.

If you have previously received your invoice via one of these channels and do not wish to make any changes, no action is required on your part. If you have set up a new input channel for automatic processing (e.g. a different e-mail address), please let us know in good time.

What do I have to do if I still want to receive a paper invoice?

Please let your GLS contact person know and we will of course take this into account for the transition period.