Multicarrier returns - for more flexibility
With our multicarrier returns solution, your recipients' returns can be handed in to several shipping service providers. With this returns label, which can be processed by participating shipping service providers, you offer your customers the greatest possible flexibility for parcel drop-off and thus enable efficient returns processing. You hand over your parcels to GLS as usual and at the same time allow your customers a free choice for returns shipping - GLS alone already offers over 8,000 ParcelShops and ParcelStations for convenient parcel drop-off.
Flexible returns, easy drop-off - with our multicarrier returns solution
With our multicarrier returns solution, your customers choose their preferred shipping service provider and drop off the parcel at the appropriate drop-off point.
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Your customers search for the service provider of their choice on the returns label and take the parcel to the appropriate drop-off point.
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You reduce potential barriers to ordering and thus increase the likelihood of a purchase.
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The wide range of return options can also increase customer satisfaction and strengthen customer loyalty.
Become a GLS business customer now
Convinced by the benefits for you and your customers?
If so, become a business customer and use the multicarrier returns solution and many other GLS services for your company.
Learn more about our attractive business partner programme now: you can find everything you need to know in compact form on our business customer overview page. We look forward to hearing from you!
