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    📝 SameDayService

    GLS Paketdienst GLS SameDay

    With  you can offer your consignees same-day delivery. Provided your end customer orders their item before a designated cut-off time, with , it will be delivered the same evening between 5.30 and 10 pm. This offer is currently available in 10 metropolitan areas in Germany1.

    • Goods availability and delivery area checks are already conducted during the online ordering process
    • If the consignee is not at home, GLS will make a second delivery attempt the next working day (except Saturdays). If there are any questions, the consignee can contact the special GLS telephone service until 11pm.

    Your benefits:

    • High customer satisfaction due to delivery on the same evening of the order receipt
    • Goods availability like in stationary shops
    • Differentiation from competitors through premium service
    • Profitable through high willingness to pay by consignee2
    • Improved customer loyalty through enhanced service portfolio

    1Hamburg, Hanover, Berlin, Dortmund, Düsseldorf, Cologne/Bonn, Frankfurt, Nuremberg, Stuttgart, Munich
    2Source: ECC Köln: Same Day Delivery: application and added value from a retail perspective, Cologne, 2014; www.ecommerce-leitfaden.de

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