DepositService - Receive parcels at a deposit location
With the DepositService, your parcels are delivered directly on the first delivery attempt. This service is often offered in online shops, where customers can specify a preferred drop-off location such as a garden shed or garage. Upon delivery, the parcel is left at the selected location without the need for a signature, simplifying the process for both parties. Smaller parcels can even be deposited directly in the recipient's letterbox. DepositService is therefore particularly suitable for sending merchandise mail or items such as catalogues.
![Freundlicher GLS Paketzusteller trägt gerade Pakete durch den Haupteingang in ein Bürkomplex.](https://prod-b2b.gls-pakete.de/images/GLS/m02-teaser/gls-teaser-glossar-deliveryatworkservice.jpg)
Receive parcels at the selected drop-off point on the property
The DepositService is an innovative solution that aims to ensure parcel delivery on the first attempt by offering recipients the opportunity to pre-define a specific deposit location for their deliveries. This feature offers significant advantages in terms of flexibility and convenience on the day of delivery, as receipt of the parcel does not require the physical presence of the recipient.
The DepositService at a glance:
- Delivery of parcels on the first attempt
- Simply specify the drop-off location
- Contactless parcel receipt at any time
The DepositService enables a contactless and flexible solution for parcel receipt by allowing you to determine the deposit location yourself, which both increases the security of the delivery and makes your customer's everyday life considerably easier.
Specify GLS drop-off location - how it works!
To enable your customers to receive their parcels and mail at the drop-off location of their choice, you need to request the recipient's desired location during the ordering process and simply enter it when creating the GLS parcel label. The GLS parcel carriers are then authorised to place parcels securely at the previously specified drop-off location and your customers will receive their parcels easily and simply on the first delivery attempt.
Choosing the right deposit location for parcels and mail
If you decide to offer your customers the DepositService, your customers should consider where they would like to receive their parcels. Point out that it is advisable to choose a safe and weather-protected place to deposit parcels and mail. Frequently used locations are covered areas such as a porch, front entrance or garage that are easily accessible. The storage location should not be directly visible from the street to prevent theft.
The advantages for you and your customers
The DepositService offers you and your customers numerous advantages. The option of choosing a deposit location saves your customers valuable time, as they can receive their parcels directly and without delay at home, even if they are not present. In addition, there is no need to travel to a parcel station or parcel shop as orders are conveniently deposited at the chosen location. This service maximises the efficiency and convenience of parcel delivery and offers an ideal solution for busy people.
- You ensure that your delivery arrives directly to the recipient on the first attempt.
- You offer your recipients an uncomplicated solution for maximum flexibility on the day of delivery.
- The service can also be booked for shipping to Belgium, Denmark and Luxembourg.
The DepositService also offers you a number of advantages. For example, you don't have any extra work when delivering to the deposit location if the parcel was not received on the first attempt. In addition, your customers will be more satisfied when they receive the parcel directly and may order from you again soon. You too can benefit from the GLS DepositService and become a GLS business customer.